Shipping policy

Thank you for shopping with us. This Shipping Policy explains how orders are processed, shipped, and delivered. By placing an order, you agree to the terms below.

Order Processing

Orders are typically processed within 1–3 business days after payment is received.
Orders placed on weekends or holidays will begin processing on the next business day.
During high-volume periods, processing times may be slightly longer.

Shipping Rates & Delivery Estimates

Shipping charges are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

Standard Shipping: 3–7 business days
Expedited Shipping: 2–3 business days
Overnight Shipping: 1 business day (where available)

Delivery estimates are not guaranteed and may vary due to carrier delays, weather, holidays, or other factors outside our control.

Domestic Shipping

We currently ship within the United States. Additional restrictions may apply to certain products or locations.

International Shipping

International shipping may be available to select countries. Customers are responsible for:

Import duties
Customs fees
Taxes or brokerage charges imposed by their country

International delivery times vary by destination and customs processing.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information, if available.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. We are not responsible for orders shipped to incorrectly entered addresses.

If a package is returned due to an incorrect address, refusal, or failed delivery attempt, additional shipping charges may apply to resend the order.

Lost or Stolen Packages

We are not responsible for lost or stolen packages marked as delivered by the shipping carrier. If you experience delivery issues, please contact the carrier directly or reach out to us and we’ll do our best to assist.

Damaged Packages

If your order arrives damaged:

Take photos of the packaging and product immediately.
Contact us within 7 days of delivery.
Include your order number and photos when reaching out.

We will work with you to resolve the issue as quickly as possible.

Shipping Delays

Unexpected delays can occasionally occur due to weather, carrier issues, customs processing, or other circumstances beyond our control. We appreciate your patience and understanding.